Spinfellas Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and Spinfellas Casino in relation to your use of the website and associated services. They apply to all visitors, registered account holders and players, unless a separate written agreement or a specific product rule states otherwise. Additional terms may appear on individual game pages, promotion pages, payment screens or other parts of the website. Those terms form part of this agreement when they are presented to you.

You should review the current version of these terms before using the website. Spinfellas Casino may update, replace or amend these terms when reasonably required, including to reflect changes to services, technology, legal requirements or operational procedures. Updated terms will apply from the date they are published or otherwise made available, unless a different date is stated. If you do not agree with an update, you must stop using the website and follow the available process for closing your account.

The website and its services are intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking that access to and use of the services is lawful where you live. Spinfellas Casino does not invite any person to use the website where gambling is prohibited or restricted.

Your responsibilities

• Read and comply with these Terms & Conditions and any rules shown for a game, promotion or payment method.
• Provide information that is accurate, complete and kept up to date.
• Use the website only for lawful purposes and only for your own personal entertainment.
• Keep your login details, devices and payment information secure.
• Notify Spinfellas Casino through the available support channel if you believe that your account has been accessed without permission.
• Co-operate with reasonable identity, age, payment and security checks.

2. Eligibility, registration and account security

You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your location before opening or using an account. You must not register or play on behalf of another person. An account must be used only by the person whose name and details are recorded on that account. Spinfellas Casino may refuse registration, request further information or prevent access where eligibility cannot be confirmed.

During registration, you may be asked to provide personal information such as your name, date of birth, residential details and other information needed to establish your identity or comply with applicable requirements. Information must be truthful and must belong to you. Using false details, another person's identity, automated registrations or multiple accounts may result in account restrictions, cancellation of transactions and other action permitted by these terms.

You are responsible for maintaining the confidentiality of your username, password, verification codes and other account credentials. Do not share them with another person. You are also responsible for activity carried out through your account unless you have promptly reported suspected unauthorised access. Spinfellas Casino may require a password change, additional verification or other security measures where unusual or suspicious activity is identified.

Unless expressly allowed under a particular service, you may hold only one personal account. If you believe that you have created more than one account, contact Spinfellas Casino through the available support process before continuing to use the accounts. Duplicate accounts, linked accounts or accounts created to obtain an improper benefit may be reviewed and managed in accordance with these terms and applicable requirements.

Verification and account review

Spinfellas Casino may carry out checks before, during or after your use of the services. These checks can include confirming your age, identity, address, source of funds, ownership of a payment method and the legitimacy of transactions. You must provide requested documents or information within a reasonable period and must not alter, conceal or misrepresent material information. If a check cannot be completed, access to some or all services may be restricted while the matter is reviewed.

3. Games, deposits, withdrawals and transactions

The games and features available on the website may change from time to time. Each game may have its own rules, available stake options, result display and participation requirements. You are responsible for reading the relevant game information before placing a wager. A game result is determined by the applicable game system and recorded in the relevant account or transaction records. Subject to applicable law and approved dispute processes, those records are used to assess play and account activity.

You must have sufficient cleared funds or an available balance before placing a wager. A wager is generally treated as accepted when it is recorded by the game or account system. If a technical fault, communication problem, system error or other event affects a wager, game or result, Spinfellas Casino may investigate the event and take reasonable corrective action. This may include voiding an affected wager or correcting an account entry where permitted. You should not continue using a feature that appears to be malfunctioning.

Deposits must be made using a payment method that you are authorised to use. You must not use a payment method belonging to another person or attempt to disguise the source or ownership of funds. Payment methods may be subject to their own terms, processing rules, verification requirements and charges. Spinfellas Casino may decline, delay, reverse or restrict a transaction where this is necessary for security, verification, legal compliance or the operation of the payment service.

Withdrawal requests may be subject to account verification, checks on the payment method and any game or promotional conditions that clearly apply. Funds may be returned using an appropriate verified method. The time required for a transaction can depend on the payment provider, banking processes, public holidays, security reviews and the accuracy of the information supplied. You must ensure that your payment and account details are correct before submitting a request.

You must not use the website to launder money, move funds for another person, evade legal or financial controls, or carry out any fraudulent, dishonest or unlawful activity. Spinfellas Casino may hold, reject or review transactions and may take other action where activity appears irregular or inconsistent with these terms. Nothing in this section limits any rights or obligations that apply under Australian law or other applicable law.

Promotions and offers

Promotions, bonuses, competitions and other offers are subject to the specific terms displayed with the relevant offer. Those terms may include eligibility rules, participation steps, expiry dates, wagering or playthrough requirements, qualifying games, maximum values and withdrawal conditions. You should read the offer terms before accepting or using an offer. If there is an inconsistency, the specific promotion terms will generally apply to that offer to the extent of the inconsistency.

Spinfellas Casino may withdraw, change or cancel an offer where permitted, including if an offer is used in error, obtained through abuse or no longer available. A promotion must not be used through multiple accounts, coordinated play, misleading information or any method intended to obtain an unfair advantage. Where there is a reasonable basis to believe that an offer has been misused, related promotional benefits may be removed and the account may be reviewed.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose, set personal limits before playing and take regular breaks. Do not gamble when affected by alcohol, drugs, distress or pressure from another person. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek appropriate support.

Account tools and support options may be available to help you manage your play. Depending on the service, these may include deposit or spending controls, time reminders, breaks, account restrictions, self-exclusion or account closure. You should use the option that best suits your circumstances. A request to restrict or close an account may affect access to games, promotions and account functions. Any request should be made through the available responsible gambling or support process.

Personal information is handled in accordance with the Spinfellas Casino Privacy Policy. Information may be collected, used, stored and disclosed where reasonably necessary to provide services, process transactions, verify identity and age, protect accounts, prevent fraud, meet legal obligations, manage risk, improve the website and communicate with you. You should read the Privacy Policy for more information about how personal information is managed and the choices available to you.

Prohibited conduct

• Attempting to interfere with the security, availability or proper operation of the website.
• Using bots, scripts, scraping tools, malware or other unauthorised software.
• Attempting to gain unauthorised access to an account, server, system or data.
• Providing false information or using another person's details, funds or payment method.
• Exploiting an error, technical fault, pricing issue or promotional mistake.
• Using the services for fraud, money laundering, collusion or any other unlawful purpose.
• Uploading or transmitting material that is threatening, abusive, discriminatory, defamatory or infringing.

5. Suspension, liability, complaints and governing terms

Spinfellas Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, responsible gambling, verification, compliance, fraud prevention, technical protection or enforcement of these terms. Action may also be taken if an account is inactive, information is incomplete, a payment is reversed, or conduct may harm the website or another person. Where appropriate and permitted, you may be told the reason for the action. You must not open a new account to avoid a restriction, closure or self-exclusion.

If your account is closed, you remain responsible for obligations that arose before closure. Any remaining balance may be dealt with after relevant verification, transaction reviews, promotional checks and legal requirements have been completed. Amounts connected with fraud, unlawful conduct, disputed ownership or a breach of these terms may be withheld or managed as permitted by law. Account closure does not remove your right to raise a genuine transaction concern through the available process.

The website is provided using reasonable care, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, telecommunications problems, device settings, internet services, payment providers, software faults or events outside reasonable control. To the extent permitted by law, Spinfellas Casino is not responsible for loss caused by your failure to protect account credentials, unsuitable equipment, unauthorised access resulting from your actions, or your breach of these terms.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law. Where liability can legally be limited, it will be limited to the extent permitted by law and in a manner that is reasonable in the circumstances. You should obtain independent advice if you do not understand how these terms affect you.

Questions and complaints

If you have a question about an account, game, transaction, promotion or these terms, use the support or contact function made available on the website. Provide enough information for the matter to be identified, while avoiding the transmission of unnecessary sensitive information. Spinfellas Casino may request further details, review account records and provide an outcome through the available communication channel. If you remain dissatisfied, follow any further complaint or dispute pathway described on the website or required by applicable law.

Applicable law

These terms are intended to operate consistently with applicable Australian laws and requirements. Any rights, responsibilities or dispute processes that cannot be excluded under applicable law continue to apply. If a provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent legally possible. A failure to enforce a provision immediately does not mean that Spinfellas Casino has waived its right to enforce it later.